Billing Information

Reading natural gas and electric bills can sometimes be a confusing task. This information highlights electric and natural gas bills.

Reading Your Bill

Understanding your Natural Gas Bill – Definitions from the Public Utilities Commission of Ohio of terms and abbreviations commonly used on natural gas bills.

Natural Gas Meter Reading – This information from the Public Utilities Commission of Ohio shows consumers how to read their natural gas meter.

Understanding Your Electric Bill – Information from the Public Utilities Commission of Ohio and the Office of the Ohio Consumers’ Counsel explains the different parts of your electric bill.

Electric Meter Reading – This information from the Office of the Ohio Consumers’ Counsel shows you how to read your electric meter.

Budget Billing

Budget Billing for Natural Gas and Electric Service – This fact sheet from the Public Utilities Commission of Ohio explains how budget billing helps you spread the cost of winter heating throughout the year.

Paying Your Bill

Winter Reconnect Order – The Winter Reconnect Order, adopted by the Public Utilities Commission of Ohio, helps customers, regardless of income, who have been disconnected or threatened with disconnection to keep their utility service connected.

Natural Gas Company Authorized Payment Centers – See a list of authorized payment centers and agents from the Office of the Ohio Consumers’ Counsel.